• This instruction is for activating a trial version or download • Please note that you cannot activate a trial version using the serial number from a box version. Only download versions and trials requires activation. If you purchased a box version and installed a trial previously, please uninstall the trial and reinstall from the disc. • If your serial number starts with a number, you won’t be able to activate a trial with that. Please uninstall the trial and install it from the disc or original download link in your account. • If you have an activation code, that will only work on the same computer you previously activated that with.
Please check that an activation code consists of 16 digit apha-numeric codes • We no longer provide activation for legacy products. To resolve this error when activating a trial or download, please check the following: 1. Verify if you have the correct serial number: If you have purchased your product as a download from, you can find your serial number in the confirmation email or at. Sign in and select “Registered Products” OR go to “Review Your Order Status & History' at the bottom of the page.